Crystal CRM Pro unifies your CRM, predictive dialer, embedded softphone, SMS and email — built for call centers, sales teams and BPOs.
Preview, progressive, power & predictive pacing with compliance built in.
Contacts, companies, leads & tasks — isolated per workspace.
Drag-and-drop lead stages from New to Won.
Two-way SMS and tracked email campaigns via Resend.
Agent & campaign metrics, connect and abandon rates.
JWT, RBAC, audit logs and per-tenant isolation.